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What I've learned as a Designer

One of the most important things I’ve learned as a freelance designer is how crucial it is to identify the right problem to solve. Through user research and data analysis, I aim to uncover the real challenges and create a strategic design plan that not only addresses those issues but also supports long-term business growth.

Clients often come to me with an issue—sometimes based on user feedback, sometimes based on their own perspective. But ultimately, it’s my responsibility to zoom out, see the bigger picture, and make sure we’re solving the right problems—the ones that will truly benefit both the users and the business in the long run.

Work Experience

2020 - 2024

Digital Content Designer and e-Commerce Business Owner

Present

Freelance Product Designer

2019 - 2020

Data Analyst and
Customer Service Specialist

My Skills and Expertise

Solid UX/UI Design Skills

As an ambitious designer, I gained a solid UX/UI design foundation through self-study and freelance projects. I love experimenting with creative tools such as Figma, deepening my knowledge in design principles, and delivering impactful solutions for each design project.

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Study Background in Fine Arts and Visual Design

My collegiate studies in visual arts and design have given me a solid foundation in visual arts, design principles, and cohesive art concepts. My approach to visual storytelling enables me to create digital experiences that enhance aesthetics and usability.

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Over 10 Years of Customer Experience

I possess a strong work background in customer experience, ranging from IT support to health insurance to e-commerce. I'm adept at communicating and empathizing with users, resolving their issues with knowledgeable and efficient solutions. 

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6 Years of Digital Content and Assets Design

I'm experienced in creating digital content and assets, including videos/photos, brand assets, illustrations, animations, and newsletters. I'm proficient in tools like Adobe CC, Canva, Procreate, and Mailchimp, with knowledge of SEO and social media algorithm.

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A Total Team Player

I enjoy collaborating with diverse personalities and listening to different ideas to achieve common goals in design projects. I contribute where I can, support my team, and bridge gaps to build a strong and resilient team.

puzzle.png

Excellent Interpersonal Skills

I effectively communicate with clients, stakeholders, and teams about the project's findings and proposals. I'm skilled at resolving conflicts and collaborating with people from various backgrounds to achieve desirable outcomes for any project. 

interpersonal.png
UX UI Design.png

Solid UX/UI Design Skills

As an ambitious designer, I gained a solid UX/UI design foundation through self-study and freelance projects. I love experimenting with creative tools such as Figma, deepening my knowledge in design principles, and delivering impactful solutions for each design project.

Easel.png

Study Background in Fine Arts and Visual Design

My collegiate studies in visual arts and design have given me a solid foundation in visual arts, design principles, and cohesive art concepts. My approach to visual storytelling enables me to create digital experiences that enhance aesthetics and usability.

customer support.png

Over 10 Years of Customer Experience

I possess a strong work background in customer experience, ranging from IT support to health insurance to e-commerce. I'm adept at communicating and empathizing with users, resolving their issues with knowledgeable and efficient solutions. 

digital design.png

6 Years of Digital Content and Assets Design

I'm experienced in creating digital content and assets, including videos/photos, brand assets, illustrations, animations, and newsletters. I'm proficient in tools like Adobe CC, Canva, Procreate, and Mailchimp, with knowledge of SEO and social media algorithm.

A Total Team Player

I enjoy collaborating with diverse personalities and listening to different ideas to achieve common goals in design projects. I contribute where I can, support my team, and bridge gaps to build a strong and resilient team.

puzzle.png

Excellent Interpersonal Skills

I effectively communicate with clients, stakeholders, and teams about the project's findings and proposals. I'm skilled at resolving conflicts and collaborating with people from various backgrounds to achieve desirable outcomes for any project. 

interpersonal.png

My Pricing

I offer fixed-price design packages tailored for small to mid-sized businesses (typically under 100 employees) to simplify budgeting and project planning.

For larger organizations or projects with broader business impact, I use a value-based pricing model aligned with your goals and ROI.

Micro to Medium-Size Businesses

<100 employees

Up to $20K budget

Large Businesses

>100 employees

Custom pricing based on ROI

Package Pricing

Value Pricing

Beyond Design

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Meetup March.jpg

You can often find me strolling through nature at places like the sculpture park at Frederik Meijer Gardens, where I draw inspiration from thoughtful designs (i.e., this beautifully sculpted stone arch that balances strength, stability, and elegance).

I’m also learning to code to deepen my understanding beyond visual design and ensure greater design-to-code accuracy. Plus, I enjoy the creative challenge. Check out this simple game I built for fun!

Most importantly, I love connecting with designers and tech professionals outside of work places, each with unique backgrounds and experiences. I enjoy learning from their perspectives while helping foster a strong and supportive community.

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